The Language Of Money

SAY WHAT? A test of several city agencies by covert city workers found many customer service centers couldn’t adequately aid those who don’t speak English. Few government offices with walk-in facilities provided accessible translation and/or interpretation services. It’s amazing though how New York’s newest immigrants (including illegal aliens) manage to communicate effectively enough when it comes to collecting financial, medical and educational support services. I’d like for someone to explain in plain English how that can be.